Updated on November 4, 2024
Thank you for joining us at Rent Responsibly’s RR Summit! We are using the platform, Zoom Events. While it’s a Zoom product, there are several notable differences that we’d like to highlight.
How to Register for the RR Summit
On the RR Summit event page in Zoom Events, register by selecting Register with Zoom account OR, if you do not have a Zoom account, Register with email. (If selecting Register with email, you’ll be required to verify your email address.)
Upon completing registration, you will see a registration complete confirmation page (screenshot below). We recommend using the button on this page to add the event to your calendar.
You will also receive a confirmation email from Zoom Events with the subject line “Order Confirmation for RR Summit: Rise and Thrive”. (Screenshot below.)
When you are ready to join the RR Summit, click Join the Lobby. Please make sure you log in to your Zoom account using the same email address you registered for the RR Summit with.
Once you sign in, you will automatically be entering our event Lobby (see below).
Click here for help navigating the lobby and/or joining a session.
If this is your first time joining the lobby of a Zoom Event, it may prompt you to create your Networking Profile (see screenshot below). This is optional, but a great way to connect with speakers and attendees during the event. Click Create guest profile.
At a minimum, it will prompt you to Change photo, add your Position and Company. After adding those details, the Done button will become clickable. If you’d like to fill out your full Networking Profile, click Got to My Profile.
You will then be prompted to decide whether you want to allow attendees and speakers to network with you during the event. If you’d like to be available to receive chats, click Feeling Social. If you want your profile visible, but do not want to allow any 1:1 messages, click Simply Exploring. If you do not want your profile visible at all, you can also click Hide Me to prevent it from being seen by other attendees.
If you’d like more info about Networking, click here.
Navigating the Lobby and Joining Sessions
Zoom Events has a Lobby where you can access sessions, speaker info, chat and network with other attendees.
Joining a Session
Note: You will not be able to enter a session until it is live.
From the Lobby, click on Sessions or Explore Sessions. This will bring you to the listing of all sessions (see below).
Scroll to the session that you wish to join. Sessions that are live will be at the top and marked “In Progress.” A session becomes live within 1-2 mins before/after its start time. When it’s live, you will see a clickable Join button. Click Join and it will open a new window.
Bookmarking a Session
When you see a session you don’t want to miss, you can click on the bookmark icon.
You will find your bookmarked session in the Itinerary tab at the top of the Lobby.
If you’d like to add it directly to your personal calendar, click Export Itinerary as ICS File (circled in red above) and it will download the file to your phone or computer so that you can import it directly to your Google/Apple calendar, etc.
Exploring Speakers
From the Lobby, click Speakers. This will give you access to every speaker profile presenting during the RR Summit. Click on the name or photo of any speaker to open their profile. You can find further information about them there.
Networking with People
If you didn’t set up your networking profile during your first visit to the Lobby, you can do so at any time by clicking on the colored icon with your initials in the top right corner of the Lobby, and follow the profile setup instructions in the previous section of this guide.
To visit with others during the event, navigate back to the Lobby and click on People. You can search by name or role, and filter by hosts, speakers, and attendees.
You can view more of their profile by hovering over someone and scrolling up and down. You can applaud/wave to someone by clicking on their profile with the green hand. You can also message them by clicking on the yellow chat bubble. A chat thread will open to the right (see in screenshot below). If you’d like to add them as a connection, click on the blue plus sign.
Using Lobby Chat
Using Lobby Chat, you can send public messages to all attendees about the event. You can also message people 1:1 (if their settings allow for that). The default screen will be Lobby Chat. From here, you can message the group and read messages from others. You can reply in a thread and react with emojis (see screenshot below, circled in red).
To send a message, enter the text in the text box labeled Message Lobby Chat. Click enter on your keyboard to send the message.
You can access other chats by clicking on the back arrow (circled in red above). It will take you to a listing of your 1:1 chat messages. Click Lobby Chat to return to the Lobby Chat. You can also see your Connections and Matches here (if you have set your Networking Profile up to receive those).
Click here for help navigating the lobby and/or joining a session.
Frequently Asked Questions
Can I watch the recording of the event or some sessions later?
Missed a session? Want to revisit one? To view the replays and resources from the RR Summit, join the RR Network at https://network.rentresponsibly.org/ and click on Replays & Downloads. The RR Network is a private space just for the short-term rental community where you can discover other members by location, join in on helpful discussion forums, find your local STR alliance, find future teammates, and so much more!
Why can’t I access Zoom Events or why are some of the features not working?
You must have the latest version of Zoom downloaded (Windows or macOS: 5.13.5 or higher) to use Zoom Events. Zoom requires this version or later or you won’t be able to access the event. Download the latest version HERE.
Do I have to have a Zoom account to access the RR Summit?
No! You can register and access the event with an email. See the How to Register for the RR Summit section at the start of this guide.
Why isn’t the Join button active/clickable on a session I’m trying to access?
Sessions are only available to join when they are “live.” It’s a manual process to start a session, and sometimes a speaker needs just another minute or two to get prepared. Sit tight and refresh your screen. You can also check the Lobby Chat for any announcements about delays or technical issues.
I can’t find my ticket! Help!
Search your email for a message from Zoom Events. It will have the subject line “Order Confirmation for RR Summit: Rise and Thrive”. The ticket is in the body of your email. Click Join. This will take you to the Event Lobby. If you still can’t find your ticket, message events@rentresponsibly.org and we will resend it to you.
I have my ticket and either can’t join the Lobby or joined the Lobby, but much of it is blank with no way to join sessions.
Most likely, the email address that you registered for the event with is a different email than you are signed into Zoom with. Log out of Zoom, and sign into Zoom using the email address you registered for the event with. If this is not possible, re-register for the event here, using the email address associated with your Zoom account. You can also re-register without a Zoom account here using your email address. If you are still having trouble, please reach out to events@rentresponsibly.org for assistance. We can cancel your initial registration and manually register you, if needed.
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