by Paris Achen | Feb 18, 2025 | Guest Communications, Hosting and Management, Marketing
It can be incredibly frustrating when your short-term rental property vanishes from Airbnb or Vrbo search results — especially if you have a strong rental history, glowing five-star reviews, and a finely tuned listing. After all, if your listing doesn’t show up or has...
by Paris Achen | Feb 3, 2025 | Back of House: Team Rent Responsibly, Humans of Short-Term Rentals
Esmond Fountain had a sheltered upbringing, where journaling often replaced television as the main form of entertainment. Growing up as a military brat, he moved from base to base, adapting to new cultures and learning to embrace new faces and changes with a spirit of...
by Paris Achen | Jan 31, 2025 | 2024 RR Summit, Advocate Engagement, Event Recaps, Guest Communications, Hosting and Management, STR Advocacy 101
The short-term rental industry is thriving, but staying ahead requires operators to adapt to rapidly advancing guest expectations, regulations, and technology. During a fireside chat at the RR Summit Rise and Thrive, Tim Rosolio, Vice President of Vacation Rental...
by Paris Achen | Jan 31, 2025 | News, Regulatory News
New York State’s landmark short-term rental registry law allows counties to opt into a program to track and regulate vacation rentals and requires STR operators to remit sales tax on their bookings. Gov. Kathy Hochul approved S.885C/A.4130C on Dec. 21. Effective in...
by Paris Achen | Jan 17, 2025 | 2024 RR Summit, Event Recaps, Guest Communications, Hosting and Management, Marketing
We can’t all afford to hire an intern to handle the repetitive tasks of operating a short-term rental business, but with artificial intelligence (AI), we can enlist the help of a free or low-cost “robot” to accomplish much of the daily drudgery that overwhelms our...
by Paris Achen | Jan 14, 2025 | 2024 RR Summit, Local Government, Short-Term Rental Regulation, STR Advocacy 101
Short-term rental regulations evolve each year. “It seems like the cool thing to do right now is to create regulations on the vacation rental industry,” said Julie Koster, Executive Director of the Colorado Lodging and Resort Alliance (CLARA) and the Summit Alliance...
by Paris Achen | Dec 31, 2024 | Hosting and Management, Property Care
Every routine business activity needs quality control measures, and in the short-term rental hosting business, turnover inspections are one of our most important. “Regular inspections are more than just keeping things tidy; they’re your secret weapon for protecting...
by Paris Achen | Dec 16, 2024 | Hosting and Management, Property Care
“The most luxurious item is a beautiful bed and beautiful, simple sheets.” – Former American fashion journalist Andre Leo Talley From soft, durable sheets to plush 100% cotton towels, a simple, high-quality linen program can enfold your guests into the welcoming...
by Paris Achen | Dec 5, 2024 | 2024 RR Summit, Event Recaps, Professional Development, Self-Growth
How many hours, days, or weeks do we use up on repetitive tasks? Conrad O’Connell, Founder of BuildUp Bookings and co-host of the Heads in Beds Show, reckons it’s a lot. All of the time spent on this repetitive drudgery drains your energy and resources from higher...
by Paris Achen | Dec 2, 2024 | Hosting and Management, Property Care
Welcoming guests to a pristine home is a nonnegotiable element of staying in business as a short-term rental host – let alone earning a 5-star review. In this guide, we’ll explain how a turnover clean and a residential clean differ and outline the essentials of...