by Paris Achen | Mar 12, 2024 | Humans of Short-Term Rentals
Nestled amid the picturesque Finger Lakes region, Lindsay Bolton found her calling not just in the breathtaking landscapes but in advocating for its vibrant tourism industry. Born and raised in this idyllic corner of Upstate New York, Lindsay’s passion for the area...
by Paris Achen | Mar 12, 2024 | Humans of Short-Term Rentals
In the border town of El Paso, Texas, Heidy Seoenz’s journey from entrepreneur to short-term rental advocate has the hallmarks of a heroine in a Western flick, including the bold nicknames. Unlike the Western outlaws who earned their epithets from federal agents,...
by Paris Achen | Mar 7, 2024 | Humans of Short-Term Rentals
Standing on stage at the Vacation Rental World Summit in Lake Como, Italy, in October 2019, Vanessa de Souza Lage, then chief marketing officer at Rentals United, wore a black tie loosely fastened around her neck and addressed the audience. “Usually a tie is a status...
by Paris Achen | Jan 3, 2024 | Event Recaps, Leadership Seminars, STR Advocacy 101
Public speaking and communication skills are an essential part of short-term rental advocacy. These skills help advocates effectively tell their story and communicate short-term rentals’ value to a community, especially during high-stakes regulatory discussions...
by Paris Achen | Jan 3, 2024 | 2023 Winter RR Summit, Event Recaps, Guest Communications, Hosting and Management, Marketing
For The Outpost Group in Jackson Hole, Wyoming, creating an incredible guest experience and supporting local businesses are one and the same. What was originally just one business, Outpost Vacation Rentals, has expanded into a holding company of six businesses. These...
by Paris Achen | Jan 2, 2024 | 2023 Winter RR Summit, Event Recaps, STR Advocacy 101
Even if you live hundreds or thousands of miles away from your short-term rental, you can still influence regulatory and advocacy outcomes in the community where your rental property is located. In a session at the winter 2023 RR Summit, Paul Seago, Director of...
by Paris Achen | Dec 22, 2023 | Humans of Short-Term Rentals
When Heather Bayer bought her first vacation rental property in Ontario’s Cottage Country in 1997, there were scarce educational resources for new hosts and managers. At the time, property managers were the main gatekeepers of this knowledge, but they weren’t often...
by Paris Achen | Dec 21, 2023 | 2023 Winter RR Summit, Event Recaps, Hosting and Management, Industry News, Marketing, News
In a session at the winter 2023 RR Summit, Lee Dreyfus of Expedia Group dissected Unpack ‘24, a detailed report on up-and-coming trends in travel based on a global consumer survey of 20,000 travelers in 14 countries, plus first-party data from Expedia, Hotels.com, and...
by Paris Achen | Dec 21, 2023 | 2023 Winter RR Summit, Event Recaps
An essential element of any successful vacation rental venture is human connection – with and between guests, staff, vendors, and our communities. In the winter 2023 RR Summit, Rent Responsibly hosted Cliff Johnson, Co-Founder of Vacasa and VP of New Homes at...
by Paris Achen | Nov 6, 2023 | Guest Communications, Hosting and Management, Marketing
A well-considered cancellation policy can make your vacation rental more competitive, boost your reviews, and ultimately, impact your bottom line. However, there’s no consensus on the best cancellation policy for a vacation rental. The effectiveness of a strict,...