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How to create a great vacation rental guest experience by supporting local businesses
Landing Locals pairs empty vacation rentals with local workers
Telling stories of inclusive hospitality
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Tips for hosts to welcome short-term rental guests with autism
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Humans of Short-Term Rentals
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On the Move: Anthony Gantt Puts Military Members At Ease in Vacation Rentals
In the spring of 2018, Major Anthony Gantt Jr. made his 14th permanent change of station (PCS) move. For the Marine, these usually took a month to transition from permanent housing at one base to another. By this move, he and his wife, Novia, had six kids between 4...
Top 10 Short-Term Rental Stories of 2020
The short-term rental industry is not about properties. It’s about people, and celebrating their success stories is at the heart of all we do. We started 2020 with the launch of our Humans of STRs series, stories and interviews of those who have changed their lives...
A New Spin: How Stay Local Nashville Saved Short-Term Rental Jobs During Covid-19
In early March of 2020, Stay Local Nashville was thriving. The short-term rental property management company had been on track to manage 200 properties by summer. Then the Covid-19 pandemic struck and the company lost millions of dollars in bookings overnight. “In 48...
How a vacation rental in Hampton Roads became a safe haven for guests with disabilities
For Linda and Ned Popovich, hosting guests at their vacation rental in Hampton Roads is a labor of love. It has allowed them the opportunity to offer a haven for people living with developmental and sensory disabilities and PTSD — a mission that is just as important...
Campanilla Compound: Welcoming visitors like family to Santa Fe
Campanilla Compound has long invited visitors to “live like a local” in Santa Fe, New Mexico, decades before Airbnb was created. “We had that niche in Santa Fe for a while, for people to rent a home in a residential area, when no one else was really doing that,” said...
Logan Humphrey: Finding the Meaning of Life in ArkansasVacation Rentals
Editor's Update 2023: Logan is now also the founder and president of Arkansas Short-Term Rental Alliance. Learn more about the organization here, or browse our complete alliance directory and resource center here. What is the purpose of life? It’s a heavy question,...
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Noble Crawford: A master class in reclaiming family time with a short term rental business
In 2008, Noble Crawford’s wife, Elkie, was diagnosed with a brain tumor requiring surgery. Post-operation, the doctors gave her morphine to manage the pain. What no one knew was that Elkie had an undiagnosed allergy to morphine. The medication shut down her organs and...
How Just Stay’s unique vacation rental concierges cater to guests and neighbors
When Leslie Oestmann founded a vacation rental business in Scottsdale, Arizona, she saw a gap in the industry that she wanted to fill. “I had always worked in the resort industry, and one thing that was really important to me – and what I thought was lacking in the...
Leading by Example: Good Hospitality Starts with Our Neighbors
Rachel Hopper had just bought a short-term rental (STR) in Henderson, Nevada, when the city council imposed a moratorium on new rentals in September 2020. The 90-day moratorium was in effect while the council considered new regulations. The fast-moving changes spurred...
How 360 Blue harnesses the power of strong company values
From the outside, 360 Blue is known for stellar customer service, sleek marketing content, and stunning photography of their luxury vacation rental listings along Florida’s Emerald Coast. The roots of 360 Blue’s marketing success, however, go much deeper – to its...
Forward Thinkers: How The Distinguished Guest Curates the Art of Hospitality
Alanna Schroeder believes that hospitality is “a state of mind” that begins “the moment you decide to create a short-term rental business.” Alanna’s website, The Distinguished Guest – a trusted and consistent source of information for new and experienced hosts –...
Good Apples: SeaBreeze’s STR Watchdog Program Protects Vacation Rentals and Neighbors in San Diego
Along the Southern California coast, proposals to severely restrict short-term rentals have been spreading as if fueled by Santa Ana winds. The city of Santa Monica, for example, passed an ordinance to ban vacation rentals, which is now being challenged in court,...
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